At Amelia Wave, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a simple and transparent return and refund process.
Returns
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You may request a return within 14 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition as received.
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To initiate a return, please contact us at [email protected] with your order details.
Refunds
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Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days to your original payment method.
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Please note that any shipping costs (if applicable) are non-refundable.
Exchanges
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If you received a defective or damaged item, please contact us within 7 days of delivery. We will arrange a replacement at no additional cost to you.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, safety, or custom reasons. These exceptions will be clearly mentioned on the product page.